FAQs

General Question

Q. What is this app/website about?

Our platform provides **personalized fitness training, nutrition plans, and wellness coaching** to help you achieve your health goals. You get expert-designed workout routines, meal plans, and tracking tools all in one place. 

Q. Who is this app/website for?

It’s for anyone looking to improve their fitness, nutrition, and overall well-being**—whether you're a beginner, an athlete, or someone wanting to adopt a healthier lifestyle. 

Q. How do I sign up?

Simply download the app or register on the website, create an account, and choose a package that suits your goals. 

Training & Workouts

Q. What types of workouts do you offer?

We offer customized workout programs including strength training, weight loss, muscle building, functional training, and flexibility workouts. You can select home or gym-based plans. 

Q. Do I need gym equipment?

Not necessarily! We provide bodyweight workouts as well as routines that use gym equipment. Your plan will be tailored to the resources available to you. 

Q. How do I track my progress?

You can track your workouts, set goals, and monitor performance improvements directly in the app. 

Q. Can I change my workout plan later?

Yes! You can update or modify your plan anytime based on your progress or new fitness goals. 

Nutrition & Meal Plans

Q. Do you provide meal plans?

Yes! We offer personalized meal plans based on your fitness goals, dietary preferences, and health requirements. 

Q. What is the food scanning feature?

Our app allows you to scan barcodes or take photos of food to track calories, macronutrients, and portion sizes accurately. 

Q. Can I follow a specific diet (e.g., keto, vegan, gluten-free)?

Absolutely! Our meal plans are customized to fit your dietary preferences and needs. 

Coaching & Support

Q. Can I get support from a coach?

Yes! Our premium plans include direct support from certified fitness and nutrition coaches. 

Q. How do I contact my coach?

You can connect via in-app messaging, email, or scheduled video calls, depending on your plan. 

Q. What happens if I miss a session?

If you miss a session, you can reschedule or follow an alternative workout suggested by your trainer. 

Subscriptions & Payments

Q. How much does it cost?

We offer different packages for training, nutrition, and combined plans, starting from budget-friendly options to premium coaching. Visit the Pricing section for details. 

Q. Is there a free version?

Yes! We offer a basic free version with limited features, including access to some workouts and food tracking. 

Q. How do I upgrade my plan?

You can upgrade directly through the app or website in the Subscription section. 

Q. Can I cancel anytime?

Yes, you can cancel or modify your subscription anytime  via the app settings or by contacting support. 

Technical & Account Issues

Q. Is my personal data safe?

Yes! We use secure encryption and privacy protocols to keep your information safe. 

Q. What if I forget my password?

Simply click "Forgot Password" on the login page and follow the instructions to reset it. 

Q. How do I report a bug or technical issue?

You can report any issues via in-app support or by emailing our customer service team. 

Q. Can I cancel anytime?

Yes, you can cancel or modify your subscription anytime  via the app settings or by contacting support.